LexisNexis Risk Solutions' technical issues affecting Background Reports

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

"LexisNexis Risk Solutions has resolved the service connectivity issue that was affecting our Accurint API Services on June 11, 2024, between 3:18pm EST and 5:24pm EST. We understand the importance of providing reliable unimpeded service. We value our customers and regret any inconvenience or impact to business that the issue may have caused."

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Identified

LexisNexis is experiencing technical issues that is causing issues when ordering background reports in BLN. We apologize for the inconvenience. Please standby for further updates, and we'll be in touch as soon as we know more.

Official notice from LexisNexis: "LexisNexis Risk Solutions is experiencing technical issues that may have impacted our Accurint API Services , resulting in response times that are longer than usual or in some cases, has caused our system to time out. We apologize for any inconvenience or impact to your business that these issues may have caused. We are working to address the situation and will inform you once the issues have been resolved."

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Began at:

Affected components
  • BLN - Background Reports