Delay in Credit Report tickets due to CIC Support technical issues

Resolved
Resolved

We've been monitoring and can confirm that the issues have been resolved. Thanks for your patience.

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Investigating

We believe there may be an issue with Credit Report ordering in BLN as well. We're looking into it.

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Identified

CIC Support is experiencing problems with their service right now. Frozen/locked files and other issues requiring ticket escalation may take longer than expected.

We apologize for the inconvenience. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • BLN - Credit Reports