We're currently experiencing issues in BLN

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Communication with CIC has been resolved. We are currently retrieving the credit and background orders affected by this issue.

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Identified

To clarify, users can still place orders for credit and background reports. The issue lies in retrieving the results of those orders.

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Identified

We are experiencing problems retrieving Credit and Background reports. We are working with our provider to find a prompt solution to this issue. If you need assistance, please email support at support@blnsoftware.com. We apologize for the inconvenience.

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Began at:

Affected components
  • BLN - Background Reports
  • BLN - Credit Reports